EMD Workshop (Ambulance & Public Safety)

This workshop focuses on QAQI on the International Academy of Emergency Dispatchers EMD system. A simple working lunch will be provided.

Target Audience

The target audience for this class is IAED Q’s.  Q’s from all EMD systems are welcomed.  Each session of the conference will be 30 or 60 minutes long.  

Agenda

Presenters for the workshop are from Priority Dispatch,  Pro EMS, and Trinity EMS.

• 08:00-08:15    Welcome, Housekeeping
• 08:15-08:45    Scoring standards 10                  Brad Lamothe
  How we transitioned to scoring standards 10 and how we use it.
• 08:45-09:30    EMD learning plan 2.0                 Joe Breen
  Trinity’s revised learning plan for EMD improvement
• 09:30-09:45    Quality Improvement Unit, Dispatch Review Committee       Chris Archambault
  An overview out Trinity’s QIU and DRC. How we got this going and how easy it is to use.
• 09:45-10:00    Break
• 10:00-12:00   Compliance Factors, QA, QI            Tony Guido
• 12:00-13:00    Working lunch    Live QA with Joe and Brad
  We will Q calls that Trinity has received (HIPAA Compliant) and show how we do this. Class participation will be encouraged.
• 13:00-15:00   QA Infrastructure                         Tony Guido
• 15:00-15:15 Break
• 15:15-15:45  Steering Committee                      Jon Kelley
  An overview of our Dispatch Steering Committee and the inclusion of our Medical Director.
• 15:45-16:00    Wrap up and Q&A                        All

Location

Address for Uber or Taxi

Trinity EMS Training Center
10 Jean Ave Unit 12
Chelmsford MA, 01824

Address for Parking
Parking is restricted at the training center. If you are driving, please park at

Trinity EMS Headquarters
1221 Westford St
Lowell, MA 

A shuttle will bring you to the training center.

Continuing Education Credits

This workshop has been approved by the Massachusetts State 911 Department for 8 CEUs.

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