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Massachusetts Ambulance Association

EMD Workshop (Ambulance & Public Safety)

  • February 15, 2018
  • 9:00 AM - 4:00 PM
  • Armstrong Ambulance Training Center | Woburn


Registration is closed

EMD Q Conference

Focusing on QAQI on the International Academy of Emergency Dispatchers EMD system. Sponsored by Priority Dispatch and The National Q, hosted by Armstrong Ambulance.

Target Audience

The target audience for this class is IAED Q’s.  Q’s from all EMD systems are welcomed.  Each session of the conference will be 30 or 60 minutes long.  


Presenters for the workshop are from Priority Dispatch,  Pro EMS, and Trinity EMS.

Please note that each session is independent of other sessions. This way if you are unable to attend the entire day you can get value from the sessions you are able to participate in. 
  • 0900:            Welcome and Outline for the Day (Coffee & Pastries Provided)
  • 0910:            EMD From a 50,000-Foot View
  • 0930:            Encouraging and Rewarding Excellence - EMD Poker 
  • 1000:            High Acuity, Low Occurrence (HALO) EMD Training Program
  • 1030:            The Review
  • 1100:            Tracking Trends in Your EMD System
  • 1200:            Lunch (Sponsored by Priority Dispatch)
  • 1215:            The Role of EMD in Emergency Responder Safety   
  • 1300:            Class Project: Qing Actual Calls
  • 1400:            The Administrative Side of EMD
  • 1500:            New EMD, New Q
  • 1530:            Accreditation  
  • 1600:            Workshop Concludes


Please email Jon Kelley at jkelley@trinityems.com for more information about the workshop's content 


Registration is complimentary to communication professionals, and lunch will be provided. (Non-Priority Dispatch vendors are welcome to participate in the class for a $100 registration fee, but are not eligible to promote their products.) 


Armstrong Ambulance Training Center
10 Micro Dr
Woburn, MA 01801

Sponsored By