Best Practices Summit + MAA Membership Meeting

Slide presentations, when provided by speakers, have been posted to the member-only Meeting Archive section of the MAA site.

Check out photos on the MAA Facebook page!

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The MAA board invites you to showcase your service's best practices, as well as learn from dozens of others' at the inaugural MAA Best Practices Summit. Lunch will be provided.  

Time	Session	Speakers
10:00 a.m.	Breakfast	Sponsored by CT EMS Expo
10:00 a.m.–10:15 a.m.	Greeting and Welcome	MAA Board John Chemaly, President Bill Mergendahl, Director
10:15 a.m.–10:30 a.m.	Smart911 Applied See how Cataldo is driving improved patient experience and outcomes with Smart911. Participating citizens can link both home and work addresses to their mobile phones, which can be passed on to responders in the field for more a detailed, rapid response. Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a Safety Profile. Get the scoop straight from the staff driving this initiative!	Cataldo Ambulance Chuck Fothergill Timothy Convery  Brian O'Donnell
10:35a.m.–10:50 a.m.	Automated Reporting With FirstWatch See how Trinity is using FirstWatch to automate internal and external reporting for narcotics, school, on-time performance, and more.	Trinity EMS Jon Kelley
10:55 a.m.–11:10 a.m.	Building a Culture of Safety Learn how to use technology, equipment, incident review, error reporting, and training to foster a culture of safety at your ambulance service.	Pro EMS Bill Mergendahl
11:15 a.m.–11:30 a.m.	High Deductibles: How Private-Pay Became Self-Pay, And What You Can Do About It	Solutions Group Brian Choate ★ Gold Sponsor
11:30 a.m.–11:45 a.m.	Break
11:45 a.m.–12:00 p.m.	Clinical Excellence at Pro From CQI to SPWs to tech, Pro is renowned for its clinical excellence. Learn from their processes and protocols.	Pro EMS James DiClemente
12:05 p.m.–12:20 p.m.	Ebola Virus Disease Patient Transport Program	Fallon Kevin Mont
12:25 p.m.–12:40 p.m.	Understanding Eascare's Mobile Integrated Health Program Overview of statistical data from EasCare's MIH program with Commonwealth Care Alliance. We will have a review of the current data including volume, patient satisfaction survey results and lessons learned.	Eascare Matt Goudreau
12:45 p.m. - 1:00 p.m	Coverdell Stroke Collaborative for EMS	Massachusetts Department of Public Health Joanne Carney LaBelle
1:00 p.m.–1:30 p.m.	Lunch	Sponsored by Insight Mobile Data
1:30 p.m.–3:00 p.m.	MAA Membership Meeting Open to MAA member organizations. Agenda to follow—catch up on previous meetings on our document archive page.	MAA Board

Thank You to Our Sponsors!

Membership Meeting

Location

Thanks to our hosts, Pro EMS!

Pro EMS
31 Smith Pl
Cambridge, MA 02138

Directions

From Concord Ave, turn onto Smith Place (a Burger King is on the corner). After approximately 350’ you will come to an alley way on your left. Take that left. The first large building on your right is Pro EMS. Parking (including valet) is available in front of the building in the white circle. The Star marks the entrance for the event.

Parking

Pro EMS has kindly agreed to provide free parking for participants. However, some parking may require use of a (free) valet. Please let the attendant know if you plan to leave early. View Parking Map►

Hotel

There is not an official hotel for the summit. However, the Best Western Plus TRIA is a half mile/10-minute walk away, includes breakfast, and has very reasonable rates.

Speakers

Please be prepared to present for 10-12 minutes on your topic, and to allow a few minutes at the end for questions. AV will be onsite to assist with setting up personal laptops, or you may use the MAA laptop. Please email your presentation slides to maa@the-aaa.org so we have them ready for you.

Additional Sponsorship Opportunities

Showcase your brand to the most innovative ambulance companies in Massachusetts and beyond. Sponsorship packages are available from $1100–$2500.  Contact maa@the-aaa.org for details!